DATA PROTECTION POLICY
N54 Privacy Policy — User Information Protection
This Privacy Policy describes how n54 collects, uses, stores, and protects your personal information when you use our platform. We are committed to safeguarding the privacy of every user in Malaysia to the highest security standards.
By registering for or using the n54 platform, you agree to the data handling practices described in this document.
Related documents
Information We Collect
N54 collects various types of information to provide a secure, seamless, and personalised experience for Malaysian users. The information collected falls under the following categories:
- Full name, date of birth, and identification card number for identity verification purposes.
- Email address and phone number for account communication and verification.
- Username and encrypted password.
- Residential address for legal compliance purposes.
- Bank account or digital wallet details used for deposits and withdrawals in Malaysian Ringgit (MYR).
- Transaction history records for deposits and withdrawals.
- Details of your chosen payment method, such as Touch 'n Go eWallet or FPX.
- We do not store credit or debit card numbers directly.
- Device type, operating system, and browser version in use.
- IP address and general location information (state/region).
- Access log data, including login date and time.
- Game records and betting activity on the platform.
- Game preferences, access frequency, and usage patterns.
- Interactions with customer support and feedback provided.
How We Use Your Information
Information collected by n54 is used solely for legitimate purposes directly related to the provision of platform services. We do not sell your personal information to any third parties.
Verifying identity, processing registrations, and securely managing user accounts.
Processing deposits and withdrawals in MYR, verifying payments, and maintaining financial records.
Detecting suspicious activity, preventing fraud, and protecting the integrity of the n54 platform.
Assisting with technical issues, account enquiries, and requests submitted by users.
Fulfilling legal and regulatory obligations applicable in Malaysia.
Analysing aggregated usage data to improve the overall user experience on the platform.
Cookies & Tracking
N54 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Essential Cookies: Required for core platform functionality such as login and session security. These cookies cannot be disabled.
- Performance Cookies: Collecting information on how users interact with the platform for improvement purposes.
- Preference Cookies: Saving user preferences such as language and region settings.
You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality. For more information, refer to your browser's documentation.
Data Storage, Security & Sharing
Data Security
N54 implements appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse:
- SSL encryption for all data transmitted between your device and our servers.
- Strict access controls for internal staff handling user data.
- Continuous security monitoring to detect cyber threats.
- Regular data backups to prevent information loss.
Third-Party Sharing
N54 does not sell or rent users' personal information. Limited sharing only occurs in the following situations:
- Authorised payment service providers for processing MYR transactions.
- Regulatory authorities or law enforcement agencies when required by law.
- Technical service providers bound by strict confidentiality agreements.
All third parties with whom data is shared are required to uphold data protection standards equivalent to those of n54.
User Rights, Policy Amendments & How to Contact Us
Your Rights as a User
As an n54 platform user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request corrections to inaccurate or outdated information via your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your account and personal data, subject to minimum record-keeping obligations under applicable law.
- Right to Object: You may object to the processing of your data for certain purposes that are not essential to the core service.
Privacy Policy Amendments
N54 reserves the right to update this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or their registered email address. Continued use of the platform after amendments take effect constitutes acceptance of the updated policy. Please review this page periodically.
Contact Privacy Support
If you have any questions about this Privacy Policy or wish to submit a request regarding your data, please contact us at:
- Live chat on the n54 platform during operating hours.
- Email: [email protected] (text only)
- Check FAQ for further information.